That is frustrating when you want to spend more time playing. I could never find any attendants on the floor when I had trouble with a machine. By the time my meal finally came out the fries were cold and hard and not enjoyable. Once I was given a menu it was another 10 minutes before my order was taken. I sat in the Lounge for over 30 minutes (Literally), until someone noticed me and there were only 8 people in the entire Lounge. No surround sound video games or interaction machines. I was surprised that the Casino wasn’t handing them out to protect their own Staff along with other guests when playing on machines and handling money.ĭisappointed with the selection of games. We came to the Casino during the Corona Virus and when I asked for a rubber glove at the Players Club I was told that they weren’t allowed to give them out so I went to the Front Desk and was given two. when we checked out nobody ask how our stay was and if we had any problems. They don't clean room daily due to covid and they did bring fresh towels, soap and coffee pods for the coffee make once we asked for them. Unlikely we will ever go back unless some reviews show has bee updated with new beds and carpet. Very disappointed since it could have been such a nice experience. I understand everyone is short staffed but gee give me warm food and have someone coming around to sale me a cocktail. They finished our nachos at least 15 minutes before the fish and chips so of course they were cold and no place to sit. Guy that took our order was pretty rude and they were very busy training a new gal. Ate food from the bistro as 3 to 4 hour wait to be seated in dining room. Beautiful view but the bed is worn out as is the carpet. Was so excited to stay on the beach an was allowed to check in 23 minutes early but front desk lady was very rude about us being there before 4.

Casino at ocean shores